AMS Upgrade and Maintenance

Important Membership System Upgrade and Temporary Downtime

Beginning January 5, 2025, ASLA will launch an upgraded membership system to better serve you and make managing your account more efficient.

While this upgrade is necessary to serve you better, it requires scheduled downtime in early January.

We understand this may cause some inconvenience, and we want to give you all the details you need to prepare.


Important Dates

Now until Jan 4 11:59 pm All services available except AutoRenew enrollment and modification
   
Dec 20 - Jan 21: AutoRenew Offline Members will be unable to enroll in or modify existing account information
   
Jan 5 - 6 (10 am): System offline System unavailable
   
Jan 6 - 12: Limited functions Limited functions (see below)
   
Jan 13 - 20: System offline
 System unavailable
   
Jan 21: Transition Complete
 Expected full restoration of all services

 

Dates are subject to change if circumstances require. We appreciate your understanding.

‘Limited Functions’ Defined

We’re committed to minimizing disruptions and keeping you informed about what will and won’t be available during this upgrade. We have worked with our technology partners to provide the shortest period of disruption possible. This has led to a period of limited functionality. Here are the details on what that means:

 

Service

Limited Functions Period

System Offline

Online membership renewal

✅

❌
  Join ASLA as a new member

❌

❌

Access your existing account information

✅

❌

Update contact information or preferences

❌

❌

Login to members-only content via the website

✅

❌

ASLA Online Learning

✅

❌

Member Directory

✅

❌

Apply for an ASLA Professional or Student Award

✅

❌

Purchase Standard Contracts

❌

❌
 

Unaffected Services

The following services will remain available throughout the maintenance period.

  • ✅ JobLink
  • ✅ FirmFinder
  • ✅ Shop ASLA
  • ✅ Submit to the call for presentations for the ASLA 2025 Conference (opens early January)

Also, you can always contact ASLA staff for support at any time.

How You Can Prepare

We encourage you to take these steps before December 31, 2024, to ensure a smooth transition:

  • Renew Your Membership: Ensure uninterrupted access to all your member benefits. If you have Auto Renew turned on, no action is needed.
  • Update Your Contact Information: Double-check your address, email, and phone number to stay connected.
  • Review Your Professional, Firm, and Personal Information: Completing this information under the About Me tab in your member profile enables us to tailor messaging to you for a more personalized experience.
  • Get Your Course Certificates: Access ASLA Online Learning to download course completion certificates. 

Acting now helps us ensure your information is up-to-date and minimizes any potential disruptions during the upgrade.

However, rest assured, even if you don’t act, your existing account information will automatically transfer to the new system.

Important Note: Password Reset Required After Upgrade 

For your security, all members will need to reset their passwords after the system upgrade. ASLA cannot access your current password, so this step ensures your account remains secure and protected. ASLA will email you directly with a link to create a new password.

FAQs

Why is this upgrade necessary?

Our current system is outdated and limits how efficiently we can serve you. The new system will make managing your account faster and more convenient while improving access to member benefits.

Why is there downtime?

This upgrade requires transferring large amounts of data, testing integrations, and ensuring everything works correctly before going live. Downtime is essential to making the system more reliable moving forward.

What if I need help during the downtime?

Our team will still be available to answer your questions and provide support. Contact us at membership@asla.org.

Your support and membership mean everything to us, and we’re here to help with any questions. Feel free to reach out at membership@asla.org.

Let’s move forward together—better, stronger, and more connected!